April 22, 2021

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Elite Housing Complexes Are More and more Policing, Segregating Domestic Workers Amid the Pandemic

4 min read

In June, the resident welfare affiliation of the gated sophisticated I are living in – in Gurgaon – place up a observe at the entrance to our setting up, lamenting in excess of the disruptions the pandemic had caused in our each day life. The discover reiterated the want to isolate, have on a mask, and sanitise. At the finish of this rather generic message, the notice explained those who would like to have domestic personnel resume assistance would have to down load an app, so as to make certain bigger safety and accountability all through this time. I went back again household and followed the instructions to down load the app, Servizing Modern society. The application certain me I could limit “unauthorised” site visitors to the society and “tag, keep an eye on and record” all exercise of “maids and assistance suppliers.”

The working day Jashoda Aunty, our cook, was intended to pay a visit to, I seen a vibrating alert on my cellphone that knowledgeable me of her entry. A screenshot from the surveillance camera connected at the key entrance to the complex was sent to my cellphone, the place I could see Jashoda Aunty’s pixelated facial area. The application asked me if I recognised her, subject to which she would be permitted to enter. The moment I verified that I understood her, the application informed me of her movements, up until the time she entered my building. Immediately after she still left my flat, the app ongoing to notify me of her whereabouts until finally her exit from the modern society. It notified me when she entered an additional building and yet another flat, pretty much as if telling me about all of her social interactions.

The application, when alarming in its flagrant disregard for the privacy and personhood of employees this sort of as Jashoda Aunty, is but a dystopian exaggeration of the technologies of surveillance that presently exist to make certain that our upper-middle-class, upper-caste residential complexes keep on being private silos isolated from those who may be permitted to enter, but keep on being “unauthorised” website visitors. Scholar of city sociology Aihwa Ong refers to this as the “fortressisation” of city spaces, a process that commences ostensibly as an “intervention of optimisation” – in this situation, to make certain greater safety and accountability in a pandemic – but fundamentally operates by way of laws on movement and surveillance and the creation of boundaries that distinguish the city elite from the city weak. In his essay, Castes in India, B.R. Ambedkar remarks that Brahmins realized and enforced “social detachment” from other castes and communities by a “closed-door plan,” so designating caste through the spatial organisation of the village. Given that the onset of the pandemic, students and authors have pointed out how our inherent prejudices about caste and class have develop into far more pronounced in the crisis of Covid19.


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Our culture already had different technologies of segregation and policing that legitimised our suspicion and distrust of support workforce. There are smaller sized segregated elevators for ‘service staff’ beside the more substantial ones reserved for people. It is not strange to notice an indignant resident reprimanding a food stuff supply executive or an electrician for transgressing these laws. If any domestic worker enters the premises devoid of visible bags or baggage, but leaves the culture with a single, they are needed to have a take note signed by a resident attesting to the contents of the bag. These measures, which by no suggests are exceptional to the complicated I reside in, persuade a tradition of suspicion and distrust of the different individuals and communities whose labour would make our residences habitable. A person writer phone calls this the Gurgaon syndrome plaguing Indian urbanity. Symptomatic of the unchecked privatisation of city infrastructure, the city is marked by a really segregated urban society. Urban sociologist Sanjay Srivastava tends to make Gurgaon the topic of his aptly titled e book Entangled Urbanism: Slum, Gated Local community, and Procuring Mall in Delhi and Gurgaon. He notes that the escalating visibility of resident welfare associations in the civic politics of the town factors to the expanding associations of authority and governance with possession of non-public home.

This phenomenon is by no usually means one of a kind to Gurgaon, however. The pandemic shows us how spatial and social segregation among all those with houses and those without or away from houses (this kind of as migrants, whose procedure by the point out because the pandemic is perfectly recognised) is deeply rooted in the center class imagination of safety and safety. The life of people who live in neighbourhoods or colonies identified as ‘illegal’ by the state — who typically occur to housing societies like mine in research of work — are consistently perceived as a danger to the purchase and legality of our dwelling.

The pandemic can and have to be an prospect for us to believe much more critically about the point out of urban poverty and prosperity disparity that define our cities. The struggling introduced on by the pandemic could really feel universal and, in some senses, it even is. But even though some of the additional privileged of us are attempting to now cope and make perception of the ‘new regular,’ for several many others, this crisis has been a continuation of their by now precarious conditions. The impulse to keep ourselves and our loved kinds safe for the duration of the pandemic can be mind-boggling. But it would be prudent to talk to ourselves: what, or whom, are we truly making an attempt to safeguard our communities from? 

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